🔒 Privacy Policy

Last Updated: June 13, 2025

Tanda Technologies, Inc. ("Tanda," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you interact with our services.

This policy applies to all interactions with Tanda, including:

  • Our websites and platforms
  • Our mobile and desktop apps
  • Voice or chatbot-based conversations
  • Email and SMS interactions
  • Official social media pages

We refer to these collectively as the "Services."

🔍 What We Collect

We collect information to provide, improve, and personalize our Services. This may include:

  • Identity and contact info: Name, phone number, email address
  • Interaction data: Chat messages, voice recordings, call transcripts
  • Account details: Login info, preferences, IP address
  • Device data: Type, browser, OS, location (if enabled)
  • Social handles: When connected, we may receive limited profile data

We do not collect or process payment or financial account data.

🎙️ Voice & Text Consent

By using our voice or chat Services, you consent to:

  • Recording and storing your interactions
  • Analyzing transcripts and patterns to improve our AI (e.g., Bruce)
  • Using this data to deliver better matches and recommendations

We may use anonymized or aggregated versions of this data to improve service quality and train machine learning systems. You can opt out of non-essential use by contacting us (see below).

💡 How We Use Your Information

We use your information to:

  • Operate, improve, and maintain our Services
  • Personalize your experience and match suggestions
  • Train and enhance AI-powered features like Bruce
  • Support customer service and troubleshoot issues
  • Communicate with you about matches, reminders, and updates

We may retain anonymized interaction data indefinitely to strengthen performance, accuracy, and user experience.

🔁 When We Share Data

We may share your information with trusted third-party service providers who support our operations (e.g., hosting, analytics, communication platforms). These providers are required to handle your data securely and only on our behalf.

We may also share anonymized, aggregated insights with partners or for research purposes.

We will never sell your personal information.

🔐 Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is fully secure. Please contact us immediately at support@bruce.bot if you believe your account has been compromised.

📍 Location & International Data Transfer

We are based in the United States. By using our Services, you agree that your data may be transferred to, processed, and stored in the U.S., which may have different privacy protections than your home country.

👶 Children

Our Services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

📬 Your Rights

As a California resident, you may request:

  • Access to your personal data
  • Correction or deletion
  • To opt out of non-essential use

To exercise your rights, email us at support@bruce.bot.

🔄 Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date reflects the most recent version. Continued use of the Services means you accept any changes.

📫 Contact Us

For questions, feedback, or requests regarding your privacy:

📧 support@bruce.bot