🔒 Privacy Policy

1. Overview

Bruce is an AI-powered matchmaking and engagement platform that helps people and organizations build meaningful, trusted connections.

Privacy, consent, and transparency are at the core of everything we do.

2. Information We Collect

We collect data you provide voluntarily:

• Name, role, and organization/community affiliation
• Interests, goals, and preferences
• Contact information (if you choose to include it)
• Feedback, reviews, or messages shared through Bruce

Bruce never scrapes or imports data from external sources.

3. How We Use Your Information

We use your data to:

• Facilitate double opt-in introductions
• Personalize matching and improve compatibility
• Support PowerMatches and referral rewards
• Display verified reviews on business profiles
• Enhance AI and engagement analytics

We never sell or rent your data.

4. AI and Data Visibility

• Bruce uses large language models (LLMs) to assist with matching and communication.
• Information you share may be processed to generate introductions or summaries, but it remains within Bruce.
• Avoid adding sensitive personal information you wouldn't want surfaced.
• You may edit or delete your data anytime; deletions apply to future matches.

5. Introductions and Match Data

• Introductions are double opt-in — both parties must consent before details are shared.
• Match metadata (e.g., decision timing, preferences) is used to improve fairness and efficiency.
• Data is stored securely within Bruce and not shared externally.

6. Review System Policy

Who Can Leave a Review

Only verified users may leave reviews — those:

• Introduced through Bruce, or
• Directly invited by a business or organization.

This keeps reviews authentic and tied to real experiences.

How Reviews Are Used

• Reviews appear publicly on the intended profile.
• They represent the author's opinion, not Bruce's.
• Aggregated data may be used to improve algorithms.
• Review data is never sold or shared externally.

Moderation and Standards

• Bruce may moderate, hide, or remove reviews that violate community or legal standards.
• All reviews remain linked to verified users for traceability.

Can You Remove or Hide a Review?

You can:

• Hide a review — removed from public pages, retained privately for fairness and trust calibration.
• Request removal — Bruce will ask for context to prevent abuse or selective deletion.

Bruce's philosophy: We aim to avoid reputational harm from unfair reviews while keeping businesses accountable for real experiences.

To request edits, hiding, or removal, email support@bruce.bot.

7. Public Display of Verification

If your business participates in the Verified & Trusted program, your profile may publicly display:

• The Bruce.bot badge
• Verification status and date (e.g., "Verified since January 2025")

• Participation is voluntary.
• Bruce may review or remove verification at any time to preserve trust and accuracy.
• Displaying the badge signifies adherence to The Bruce Pledge and agreement with our Terms of Service.

8. Data Security and Retention

• Bruce uses encryption and security measures to protect all data.
• Information is retained only as long as necessary for matching, trust analysis, and engagement improvement.
• Hidden reviews remain stored privately but are excluded from public view.

9. Your Rights

You can:

• Edit or delete your profile
• Hide or remove your reviews
• Request a copy of your data
• Opt out of matches or communications

Contact support@bruce.bot for assistance.

10. Data Sharing and Third Parties

• We do not sell, rent, or license data.
• Limited third-party processors (e.g., hosting, analytics) operate under confidentiality agreements.
• Membership lists and contact details are never shared externally.

11. Policy Updates

• We may update this Privacy Policy as practices evolve.
• Updates will appear here with a new "Last Updated" date.

By using Bruce, you agree to these terms as described in our Terms of Service.

12. Contact

📧 support@bruce.bot