🧠 Frequently Asked Questions

Bruce is an AI-powered matchmaking and engagement platform that helps people connect more effectively with professionals, service providers, and community members.

It's not a networking group—it's a technology layer that creates meaningful introductions, verified reviews, and follow-ups based on your goals and preferences.

You opt in, share a few details about yourself, and Bruce runs daily matching rounds to find compatible, mutual connections.

When both sides say "yes," Bruce creates a double opt-in introduction—ensuring every connection is voluntary and valuable.

Yes. Bruce connects consumers to verified professionals and service providers who best fit their needs and preferences.

All introductions are double opt-in—no cold outreach or spam.

Only verified participants can leave reviews—either:

• People introduced through Bruce, or
• People invited directly by a business to provide feedback.

Reviews appear publicly on the business's Bruce profile and help future users make informed decisions.

You can edit or hide your reviews anytime; hidden reviews remain part of Bruce's private trust system to ensure fairness.

The Verified badge indicates that a business has taken The Bruce Pledge — committing to integrity, fair pricing, and great service.

It means the business has been reviewed by Bruce and meets the standards of the Verified & Trusted program.

Learn more →

• Personal contact info is shared only after both sides confirm a match.
• Reviews link only to verified interactions.
• You can edit or delete data anytime.
• Bruce never sells or rents personal information.

Everything in Bruce is built on privacy, consent, and control.
Read more in our Privacy Policy.

Bruce uses large language models (LLMs) to help write introductions, summarize preferences, and facilitate conversation.

Your data stays within Bruce—it's never sold or used for outside marketing.

Don't include sensitive details you wouldn't want surfaced in chat.

Bruce runs daily matching rounds, but most users receive about one match per month depending on network size and compatibility.

• Verified, double opt-in introductions
• Transparent, authentic reviews
• Daily AI-driven matching
• PowerMatches for active contributors
• Privacy-first design and full data control

Bruce helps businesses receive verified introductions and authentic reviews from real customers or partners.

You can invite satisfied clients to join Bruce or leave verified feedback—building trust through real relationships.

The Verified & Trusted badge recognizes businesses that uphold The Bruce Pledge — a commitment to quality work, fair pricing, and openness to feedback.

It's a visible trust marker that helps customers identify reliable, community-minded professionals.

To earn the badge, a business must:

1️⃣ Add the Bruce.bot logo to their website beside other social links (e.g., Instagram, X, Facebook).
2️⃣ Link the logo to their Bruce profile page.
3️⃣ Complete The Bruce Pledge — agreeing to uphold Bruce's standards of fairness and service.

Learn more →

Yes. Bruce may review, suspend, or remove a badge at any time to maintain the integrity of the program.

Badges may be removed for:

• Failing to uphold The Bruce Pledge
• Misusing the badge or logo
• Violating Bruce's Terms of Service or Community Standards

Businesses may reapply once the issue is resolved.

No. Verification is earned, not bought.

Bruce does not sell or rent badges — they're awarded through accountability, not payment or subscription.

The badge is a public promise of trust.

It shows that a business values integrity, quality, and feedback — the same values Bruce uses to build meaningful, reliable connections.

Reviews come only from:

• People introduced through Bruce, or
• Those you directly invite to review.

You may respond to, hide, or request removal of reviews that violate standards.

Hidden reviews are retained privately to support fairness and accountability.

Yes. Bruce supports:

• Chambers of commerce
• Professional associations
• Trade and community groups

It automates introductions, improves engagement, and gives members more value without extra admin work.

• Business data stays within Bruce's ecosystem.
• Only opted-in users can view your profile or contact details.
• Reviews appear only on your public profile.
• You may update or remove data anytime.

Bruce creates trust-first connections between people and businesses.

Every introduction and review is verified, transparent, and respectful of both privacy and accountability.