The Platinum Badge

Your Assurance of Quality

When you see the platinum badge, you're choosing a business that's committed to excellence

The platinum badge is your guarantee that a business has taken The Bruce Pledge — a public commitment to integrity, fair pricing, and outstanding customer service. When you hire a platinum business, you're choosing a partner who values your trust and satisfaction above all else.

What the Platinum Badge Means for You

Quality You Can Trust

Every platinum business has committed to delivering excellent work and service on every project. They've publicly pledged to maintain high standards.

Fair & Transparent Pricing

Platinum businesses promise honest, upfront pricing with no hidden fees or surprises. You'll know what you're paying for and why.

Open to Your Feedback

These businesses actively listen to customer feedback and continuously improve. Your voice matters to them.

Earned, Not Bought

Unlike paid verification programs, the platinum badge is earned through accountability. Businesses can't simply pay for this status — they must demonstrate their commitment to quality and maintain it over time. If a platinum business fails to uphold their pledge, they lose the badge.

How It Protects You

The platinum badge gives you confidence when choosing a service provider:

  • Verified Commitment: The business has publicly committed to standards they must uphold
  • Ongoing Accountability: Bruce monitors platinum businesses and can revoke the badge for misconduct
  • Transparent Standards: You know exactly what the business has pledged to deliver
  • Proven Track Record: Platinum status represents consistent excellence over time

The Bruce Pledge

Every platinum business has taken The Bruce Pledge, promising to:

1

Deliver quality work and excellent customer service on every project

2

Maintain fair and transparent pricing in all business dealings

3

Stay open to your feedback, suggestions, and opportunities to improve

Find Platinum Businesses

Browse our directory of trusted businesses who have earned platinum status through their commitment to excellence.

Browse Platinum Businesses